{"id":142,"date":"2019-02-26T14:58:57","date_gmt":"2019-02-26T17:58:57","guid":{"rendered":"http:\/\/www.ouvidoria.pe.gov.br\/?page_id=142"},"modified":"2025-04-10T10:50:41","modified_gmt":"2025-04-10T13:50:41","slug":"manuais-e-cartilhas","status":"publish","type":"page","link":"https:\/\/www.ouvidoria.pe.gov.br\/?page_id=142","title":{"rendered":"Manuais e Guias"},"content":{"rendered":"\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_e7a12b-80\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:22px\"><hr class=\"kt-divider\" style=\"border-top-color:#ffffff;border-top-width:1px;width:80%;border-top-style:solid\"\/><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_373901-68 kt-accordion-has-3-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-left\" style=\"max-width:850px\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_419b53-f9\"><h2 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Guias<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h2><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-file\"><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2021\/10\/Guia-LGPDv2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guia de Orienta\u00e7\u00f5es \u00e0 Rede de Ouvidorias &#8211; LGPD<\/a><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2021\/10\/Guia-LGPDv2.pdf\" class=\"wp-block-file__button\" download>Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a href=\"https:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2025\/04\/guiadeboaspraticasdalgpd2ed.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guia de Boas Pr\u00e1ticas na Aplica\u00e7\u00e3o da Lei Geral de Dados Pessoais (LGPD) nas Ouvidorias P\u00fablicas<\/a><a href=\"https:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2025\/04\/guiadeboaspraticasdalgpd2ed.pdf\" class=\"wp-block-file__button\" download>Baixar<\/a><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_8d5099-5e\"><h2 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Manuais<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h2><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-file\"><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2019\/02\/Manual-de-Procedimentos-da-Rede-de-Ouvidorias-do-Poder-Executivo-de-Pernambuco.pdf\">Manual de Procedimentos da Rede de Ouvidorias do Poder Executivo de Pernambuco<\/a><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2019\/02\/Manual-de-Procedimentos-da-Rede-de-Ouvidorias-do-Poder-Executivo-de-Pernambuco.pdf\" class=\"wp-block-file__button\" download>Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2022\/12\/Manual-de-Atendimento-em-Ouvidoria.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual de Atendimento em Ouvidoria<\/a><a href=\"http:\/\/www.ouvidoria.pe.gov.br\/wp-content\/uploads\/2022\/12\/Manual-de-Atendimento-em-Ouvidoria.pdf\" class=\"wp-block-file__button\" download>Baixar<\/a><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n<style 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coment\u00e1rio","coauthors":[],"author_meta":{"author_link":"https:\/\/www.ouvidoria.pe.gov.br\/?author=1","display_name":"admin"},"relative_dates":{"created":"Posted 8 anos ago","modified":"Updated 2 anos ago"},"absolute_dates":{"created":"Posted on 26 de fevereiro de 2019","modified":"Updated on 10 de abril de 2025"},"absolute_dates_time":{"created":"Posted on 26 de fevereiro de 2019 14:58","modified":"Updated on 10 de abril de 2025 10:50"},"featured_img_caption":"","_links":{"self":[{"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/pages\/142"}],"collection":[{"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=142"}],"version-history":[{"count":30,"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/pages\/142\/revisions"}],"predecessor-version":[{"id":5609,"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=\/wp\/v2\/pages\/142\/revisions\/5609"}],"wp:attachment":[{"href":"https:\/\/www.ouvidoria.pe.gov.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}